Accident Management

We can’t stop accidents happening, but we can make sure that you don’t waste time sorting them out when they do.

Accident Assist is the practical, no-fuss solution to minimise the impact of accidents on your business.

Organised around our ‘one-call’ 24hr driver helpline, the Accident Assist program covers all your service and repair requirements. Our specialist team manage all claims on your behalf, controlling your costs, reducing the time your vehicles are off the road. Simply call the number as soon as you know about the incident and we’ll do all the rest. We’ll take care of:

  • Rescue and recovery
  • Claim reporting to your insurance company
  • Onward transport for driver and vehicle
  • Estimates and repairs
  • Uninsured losses
  • Write offs
  • Legal advice

We pre-select our approved repair partners ensuring the highest standards are achieved and our expert team of assessor engineers ensure you get the best value repair every time. By actively managing your claims, we can keep vehicle down time to a minimum, keeping your drivers on the road and through analysis of your fleet’s accident data we can make suggestions on how to bring your costs down by identifying risk reduction solutions. We can also handle uninsured loss recovery and personal Injury claims if required.

Accident Assist gives you peace of mind with:

  • Engineers who come to you to complete estimates at your convenience
  • A speedy response – the repairer will be in touch within 2 hours of damage being reported
  • Guaranteed replacement vehicle (Like for like for non-fault accidents or a courtesy type vehicle if fault accident)
  • Vehicle collected from you and delivered back with key for key swap of replacement vehicle
  • Direct contact with engineers (if you wish)
  • Weekly updates on all you current claims /repairs Importantly we can also feed accident data into your safety management program and ensure fault accidents are followed up with appropriate review and training etc.

If you find the administration of accident claims a hassle OR you think you are paying too much for your insurance, then please contact us today to find out how Accident Assist could lighten your load.